> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getcuemanager.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your club

> Register your account, verify your email, and sign in.

Registering creates the owner account for your club. That account becomes the organization administrator: it runs the setup wizard, owns the subscription, and can create every other user. This page covers registration, email verification, signing in, and password resets.

## Register the owner account

<Frame caption="The registration form — this account becomes your club's owner">
  <img src="https://mintcdn.com/cuemanager/Yd0RubnGW7xOwfjj/images/auth-register.png?fit=max&auto=format&n=Yd0RubnGW7xOwfjj&q=85&s=5100bc693a685fcdcf58a23e0fd9e18d" alt="CueManager registration form with email, full name, phone, password, confirm password, and terms checkbox" width="1440" height="900" data-path="images/auth-register.png" />
</Frame>

<Steps>
  <Step title="Open the registration page">
    From the sign-in page, choose **Sign up here** under **Don't have an account?**. The page is headed **Start your club's free trial**.
  </Step>

  <Step title="Fill in your details">
    | Field                | Required | Notes                                                                                     |
    | -------------------- | -------- | ----------------------------------------------------------------------------------------- |
    | **Email Address**    | Yes      | Must be a valid address — the verification link is sent here, and you can sign in with it |
    | **Full Name**        | Yes      | At least 2 characters                                                                     |
    | **Phone Number**     | No       | Optional contact number                                                                   |
    | **Password**         | Yes      | Minimum 6 characters (maximum 100)                                                        |
    | **Confirm Password** | Yes      | Must match **Password** exactly                                                           |
  </Step>

  <Step title="Accept the terms">
    Tick **I accept the Terms & Conditions and Privacy Policy**. Both links open in a new tab. Registration is blocked until this is ticked.
  </Step>

  <Step title="Choose Create Account">
    CueManager creates the account and sends a verification email, then shows the **Check Your Email** page.
  </Step>
</Steps>

<Note>
  Only the club owner registers this way. Staff accounts are created for them — either in [step 5 of the setup wizard](/getting-started/onboarding-wizard) or later under [Users](/admin/users-and-roles) — and they sign in with a username rather than registering themselves.
</Note>

## Verify your email

<Frame caption="The verification screen confirms your account is active">
  <img src="https://mintcdn.com/cuemanager/Yd0RubnGW7xOwfjj/images/auth-verify-email.png?fit=max&auto=format&n=Yd0RubnGW7xOwfjj&q=85&s=fe95fc1d0529f20f26f9b690c27ad8fd" alt="Email verification screen confirming the account is now active" width="1440" height="900" data-path="images/auth-verify-email.png" />
</Frame>

The **Check Your Email** page shows the address the link went to. Open the email and click the link. Verification links expire after **24 hours**.

When the link is accepted you see **Email Verified!** and **Your account is now active**, and CueManager takes you straight to the [setup wizard](/getting-started/onboarding-wizard) — no second sign-in needed.

If the email has not arrived:

* Check your spam or junk folder.
* Confirm the address shown on the page is the one you meant to use.
* Choose **Resend Verification Email**.

If the link fails, the page explains why: the link expired, the email was already verified, or the link was corrupted in transit. Choose **Go to Login** if you are already verified, or **Register Again** to start over with a fresh link.

## Sign in

<Frame caption="Sign in with your email or a staff username">
  <img src="https://mintcdn.com/cuemanager/Yd0RubnGW7xOwfjj/images/auth-login.png?fit=max&auto=format&n=Yd0RubnGW7xOwfjj&q=85&s=52d129ab03506e14a9e7ff062526715c" alt="CueManager sign-in page with username or email, password, and the forgot password link" width="1440" height="900" data-path="images/auth-login.png" />
</Frame>

Enter **Username or Email** and **Password**, then choose **Login**.

* Owners sign in with the email address they registered with.
* Staff sign in with the username their manager created for them.

Where you land depends on your setup and role: if the setup wizard is not finished you are returned to it, otherwise you go to the [dashboard](/getting-started/dashboard). What you can see once inside is governed by your [role and permissions](/concepts/roles-and-permissions).

<Tip>
  If your club runs more than one location, the branch selector in the sidebar switches which branch you are working in. See [branches](/admin/branches).
</Tip>

## Reset a forgotten password

<Steps>
  <Step title="Request a link">
    On the sign-in page choose **Forgot password?**. Enter the account's **Email Address** and choose **Send Reset Link**.

    The confirmation is deliberately neutral — it tells you that if an account exists for that address, a reset link has been sent — so the page cannot be used to discover which addresses are registered. The reset link expires in **1 hour**.
  </Step>

  <Step title="Choose a new password">
    Open the link and set **New Password** and **Confirm Password** on the **Reset Password** page. The same rules apply as at registration: at least 6 characters, and both fields must match.
  </Step>

  <Step title="Sign in again">
    On success you see a confirmation and are redirected to the sign-in page. Use the new password from then on.
  </Step>
</Steps>

<Warning>
  A reset link that was already used, or one older than an hour, shows **This password reset link is invalid or incomplete**. Request a new link from the sign-in page rather than reusing the old email.
</Warning>

## Next step

With the account verified you are in the six-step [setup wizard](/getting-started/onboarding-wizard): organization, plan, first branch, tables, and team.