Skip to main content
Everything the POS terminal sells comes from the catalog: categories that group products, and items that carry the price and the stock count. This page covers building the catalog, adjusting stock, and reviewing what was sold. Categories and items live under Point of Sale → Categories and Point of Sale → Items, and both need POS Edit permission. The catalog is per branch, so Gulberg Branch and any other branch each keep their own.

​
Categories

POS Categories is the grouping layer — the strip of buttons across the top of the terminal. Press Add Category and fill in: The list shows Order, name, description, Items (how many products sit in the category), and status. Use the pencil to edit and the bin to delete.
Deleting a category affects every item in it. The confirmation says so explicitly: This will also affect all items in this category. Move the items to another category first if you still want to sell them.

​
Items

POS Items is the product list. Press Add Item to create one.
1

Describe the product

Enter the Item Name, pick a Category, and optionally add a description, a Product Image (JPEG, PNG, or WebP), and a SKU such as DRINK-001.
2

Set the price

Selling Price is what the customer pays — Rs 100 for a cup of chai. Cost Price is optional and records what you paid your supplier, so the margin on each item is visible when you review the catalog.
3

Decide on stock tracking

Turn on Enable stock tracking for anything countable. Then set Initial Stock, a Reorder Level (the terminal warns below this), and optionally Max Stock. Leave tracking off for open-ended things like table time or a service.
4

Save

Press Create Item. It appears on the terminal immediately.
The items table lists Item, category, SKU, Price, Stock, and status, with a search box and a Filter by category dropdown above it. Stock shows as In Stock, Low, Out of Stock, or Not tracked.
POS items list showing item names, categories, prices, and stock tags alongside the update stock dialog

POS items with prices, stock levels, and the stock update dialog

​
Updating stock

Stock changes through the terminal automatically as items sell. For everything else — a delivery arriving, breakage, an end-of-month count — use the box icon on the item row, labelled Update Stock. The button only appears for items with tracking enabled. The dialog previews Current Stock, Change, and New Stock before you commit, and every movement takes an optional note. Record the reason — the note is what makes a stock ledger readable weeks later.
Each item keeps a ledger of its movements with When, Type, Change, and Balance after. If a sale rung up offline pushed stock below zero, the terminal marks the item oversold and the ledger flags the movements responsible, so you know exactly which shelf needs a recount.

​
Sales history

Point of Sale → Sales lists every sale the branch has taken. Pick a date range at the top; the table shows Sale #, Date/Time, Customer (or Walk-in), item count, Total, status, and Payment. Payment shows as Paid or Unpaid; a sale added to a tab stays unpaid until the tab is settled. Row actions:
  • View Details opens the sale with its line items, quantities, unit prices, discount, totals, and — where the sale was attached to a session — Charged to Table.
  • Receipt prints a receipt. It is available for sales that are Completed and paid.
  • Cancel Sale appears only on Pending sales.
Cancelling a sale cannot be undone — the confirmation says This action cannot be undone. Check the details first, and cancel rather than delete so the record stays in the history.

The POS terminal

Ring up the items you just created.

Reports

POS sales revenue, top items, and the profit and loss picture.